Shipping Information
Shipping Information at Cadiante
We are delighted to offer FREE shipping on all orders to our customers at Cadiante!
Order Processing Times
After placing your order, please allow 1-3 business days for us to process and dispatch it. An order is considered dispatched once it has been handed off to our shipping carrier and is en route to you. Note that processing times may extend up to 7 business days during peak periods and holidays.
Estimated Shipping Times
Once dispatched, the delivery time for your package will vary based on your location. Below are the estimated delivery times by country
United States: 7-12 Business Days
Please be aware that shipping carriers might experience delays during peak times and holidays. Additionally, international shipments are subject to customs delays which might extend the delivery timeframe indicated above.
Order Changes and Accurate Shipping Details
It is crucial that you provide accurate and complete shipping details at checkout. Incomplete or incorrect information may lead to delayed processing or cancellation of your order. If our system detects an issue with your address, our customer support team will reach out via email within 3 business days for verification. If we do not receive a response within this period, we reserve the right to cancel the order.
Should you need to correct your shipping details, please contact us at support@cadiante.com within 24 hours of placing your order. While we strive to accommodate changes, we cannot guarantee adjustments beyond this timeframe.
Delayed Delivery
We strive to deliver all orders promptly; however, delivery may sometimes be delayed due to factors outside our control, such as courier delays, severe weather conditions, or transportation disruptions. If there are any delays due to product availability, address verification, or payment processing, we will notify you immediately.
Lost or Stolen Packages
In the unfortunate event that your package is lost or stolen after delivery, please contact us at support@cadiante.com for assistance. While Cadiante is not responsible for lost or stolen packages once handed to the courier, we are committed to helping you resolve the issue. We recommend contacting the courier directly to file a claim, and we will follow up on our end to assist where possible.
Policy Updates
Cadiante reserves the right to modify this Shipping Policy at any time. Customers are encouraged to review the policy regularly to stay informed of any changes. By purchasing from Cadiante, you agree to this Shipping Policy and any updates made to it.
For any questions or concerns about our shipping practices, please feel free to reach out to us. We are here to help ensure that your experience with Cadiante is as smooth and pleasant as possible.